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ITV RETURN POLICY

Your ITV product purchase comes with a 30 day money-back satisfaction guarantee which starts upon delivery of this shipment. Reorders are not returnable. If you are not completely satisfied with your purchase, contact our Customer Satisfaction Department at 1-978-299-2299 Monday-Friday, 8AM-5:30PM EST:

  • You MUST call the Customer Satisfaction Dept and ask for a Return Authorization Number (RA) within the 30-day policy to receive a refund.
  • Please return the unused portion of your purchase within 10 days of the RA issuance to receive your refund (shipping charges are not refundable).
  • When returning an order consisting of more than one of the same item/product, you will be refunded for one trial item (i.e. open item) and all other unopened items
  • Please return all sealed items AND all opened items including empty bottles in their original containers for which you are requesting refunds.
  • DO NOT return an item without an RA number. Write this RA number on the outside of your package so we can properly refund you.
  • Please return your item with a copy of the original invoice and include your reason for returning.
  • We recommend using UPS or insured mail to ensure your package is received by us, as we are not responsible for returns that never arrive at our facility.
  • Return shipping costs are the responsibility of the customer. If you have any questions regarding your purchase (including, but not limited to Return or Exchange information), please contact the Customer Satisfaction Department. The charge on your credit card statement will appear as ITV. If you paid by electronic check (E-check), the charge on your bank statement will appear as ITV. One or more of the products enclosed may be on our Auto Ship (monthly Replenishment Program), which qualifies for substantial savings. your invoice will clearly indicate if you agreed to participate in the Auto ship program. Within 30, 60, or 90 days, depending on the program that you ordered, your credit card (or checking account) will be charged and your next order automatically shipped to you. rest assured, we will only apply payment for product we have shipped. If you are not already a member of our auto ship (Monthly replenishment Program), and would like to enjoy special discounted pricing, please call us. If you wish to cancel the auto ship (Monthly Replenishment Program), contact our Customer Satisfaction Department. Please remember that once we have shipped product to you, we can only cancel future shipments and, cannot refund any charges (unless the product is returned per our Return Policy above).

To reorder, Call: 1.800.809.5137 for Customer Satisfaction: 1.978.299.2299 or email customer support@itvdirect.com

AC-001c - Almighty Cleanse Return Policy Updates 06/13/06 (single orders and Auto ship aka Monthly Replenishment Program orders)


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*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
**Shipping costs not included.
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